Contact Now : +91-9811636306 | workspace@digisoft.in
Yes, you can mix Google Workspace editions on a single domain, but this cost-saving feature is only available through a Google Authorized Partner. If you purchase directly from Google, you are forced to keep 100% of your users on the exact same plan tier. By migrating your billing to an Authorized Partner like Digisoft, we can enable Partial Domain Licensing (PDL), allowing you to assign lower-cost plans (like Business Starter) to basic users and higher-level plans to core staff.
To upgrade individual users to higher tiers like Business Standard or Plus without upgrading your entire organization, you must manage your licenses through an Authorized Google Partner. Google’s direct console forces a company-wide upgrade if you try to modify plans natively. Digisoft bypasses this limitation by setting up a custom, multi-tier license distribution tailored exactly to your specific user requirements.
You can easily solve isolated storage shortages by using Digisoft to upgrade just a few accounts, which increases your overall domain-wide pooled storage. Because Google Workspace Business editions bundle user space into a single shared pool, upgrading 5 power users to Business Standard (2 TB per user) or Business Plus (5 TB per user) instantly injects terabytes of extra space into the cloud pool for your existing Business Starter (30 GB per user) accounts to use.
Yes, you can selectively deploy Gemini AI add-ons to specific departments or pilot groups via an Authorized Reseller without buying it for everyone. Deploying generative AI toolkits (like Google AI Pro or Gemini add-ons) is best done incrementally. Working with Digisoft allows you to implement a targeted rollout strategy, containing your budget while providing advanced AI capabilities exclusively to the teams that need them most.
Direct Google billing contracts prohibit downgrades or seat reductions during an active Annual Commitment, but an Authorized Partner can help you optimize underutilized licenses. While you cannot break Google's hard contract terms natively, moving your subscription management to Digisoft gives you access to advanced license allocation strategies. We can help you reassign inactive accounts, optimize mixed tiers at your renewal period, and prevent you from paying for completely wasted seats.
If your Google Workspace Business Starter account has been suspended due to storage issues, Digisoft can help reactivate your account. Contact us for assistance.
Storage issue Error Message:
"We've suspended your Google Workspace Business Starter, because you haven't reduced the amount of the storage your organisation is using,If you don't take action,your subscription will be cancelled and your data will be deleted.
Please contact support to get your subscription Unsuspended temporarily, So that you can free up or get more Storage.
If you take no action during the unsuspension period, Your subscription will be suspended again. Alternatively, you can export all your organisation's data before the subscription is cancelled. If you have questions, contact Google workspace support.
Absolutely! Digisoft can assist you in reactivating your suspended Google Workspace account caused by a payment profile issue. Contact us
Payment Profile Problem Error Message:
"You don't have permission to do this. You'll need edit access on this payments profile in order to complete this task. Visit the payments settings page and click 'manage payments users' to find the admin who can grant this permission to you. If you've already requested this permission, check your email to accept it. Learn more."
Here's what we can do:
At Digisoft, we understand the challenges customers are facing after the recent transfer of Google Domains and Google Workspace services to SquareSpace. As a Google Workspace Premier Partner with over 30+ years of expertise in cloud solutions, we are here to provide reliable solutions tailored to your needs.
Are you a Squarespace customer experiencing these frustrating issues?
Don't let Squarespace's shortcomings impact your business. Choose Digisoft for a reliable and hassle-free Google Workspace experience.
If Outlook keeps prompting you for a password in your Google Workspace account, it may be due to Google's enforcement of 2-Step Verification (2SV). To fix this issue, follow these steps:
If you have received a notification stating, "Your subscription may be suspended soon," you are likely using the Google Workspace Free Legacy Edition. Google is requiring all commercial users to transition to a paid subscription by May 2026.
As an official Google Workspace Partner, Digisoft is here to help you navigate this change without losing your data or facing service downtime.
1. Why am I seeing this "Subscription Suspended" message?
Google is phasing out the legacy free edition of Google Workspace (formerly G Suite). If your account is flagged for commercial use, you must move to a paid Business edition to keep your custom email addresses (e.g., name@yourcompany.com) and core services.
2. What happens if I don't transition by May 2026?
If no action is taken by the deadline:
Can I keep using Google Workspace for free?
Google only allows the free edition for non-commercial, personal use.
Which paid plan is right for my business?
The best plan depends on your storage needs and meeting requirements:
| Feature | Business Starter | Business Standard | Business Plus |
| Storage per user | 30 GB | 2 TB | 5 TB |
| Video Meetings | 100 participants | 150 + Recording | 500 + Tracking |
| Security | Fundamental | Enhanced | Advanced + Vault |
5. Why should I transition through Digisoft instead of paying Google directly?
As a Google Workspace Partner in India, Digisoft provides several advantages:
6. How do I start the transition?
Don't wait until the May deadline. Contact us today at on info@digisoft.in or call us at +91-9811636306. We will audit your current usage and recommend the most cost-effective path forward.
As a trusted Digisoft Google for Education authorised partner, we help schools, colleges, universities, and educational institutions complete the Google for Education Fundamentals approval process smoothly and quickly.
Q1: I received an email from Google saying eligibility decisions are taking longer than usual. What does this mean?
A: Due to a massive surge in global applications for Google Workspace for Education, Google’s internal verification team is experiencing heavy delays. If you applied independently, your application is currently placed in a standard queue, which can take weeks or even months to process.
Q2: The email from Google suggests working with a "local partner." Who is that?
A: That’s where we come in! Digisoft is an authorized Google for Education Partner. Google explicitly recommends routing your application through an authorized partner like Digisoft to bypass standard delays and ensure your institution's eligibility is verified correctly.
Q3: Can Digisoft speed up my Google for Education Fundamentals approval?
A: Yes. As an authorized partner, Digisoft has a direct escalation path with the Google Workspace for Education approval team. We can review your domain, verify your institution's educational eligibility documents, and submit your application through our partner portal to get it fast-tracked.
Q4: What documents do I need to provide to Digisoft to get approved?
A: To verify your institutional status and speed up the process, please have the following ready:
Google Workspace user can be defined as one personalized email address (yourname@company.com) whereas Group email aliases such as sales@company.com or support@company.com are included in Google Workspace pricing and don’t count as additional users.
We’ve found that many of our customers are able to eliminate their existing productivity suites and rely exclusively on Google Workspace to create different kinds of files, including text documents, spreadsheets, and presentations. You can work on those files in real-time with other people and store them in the cloud with Google Drive. Google Workspace’s apps work across devices. Unlike traditional desktop applications, there is no software to install. Google Workspace is also compatible with files made in other programs, such as Microsoft Office.
Yes, while moving to Google Workspace from another application or service, like Microsoft Outlook, you can migrate your old mail, contacts, and calendar data with you. We have a variety of options for migrating data into Google Workspace, depending on the size of the data in your organization.
Yes, we offer 14 days of Google Workspace service to new customers. Sign up for the free trial in minutes and create accounts for up to 10 people on your team. but you will only be charged after the free trial is over. You can cancel anytime. To get the most from your trial, we recommend trying at least 3 tasks you want to explore, such as collaborating on Docs, launching a video meeting in Meet, or checking Gmail from your mobile device.
Paid Google Workspace plans to provide you with several features and integrations not available in the free consumer version of the apps. It includes custom business email @yourcompany, unlimited group email addresses, 99.9% guaranteed uptime, twice the storage of free Gmail, customized logo branding for your company, zero ads, 24/7 support, Google Workspace Sync for Microsoft Outlook, and more.
Each Google Workspace Business Starter user gets 30GB of cloud storage shared across Drive and Gmail. You can upgrade to 2 TB storage on Google Workspace Business Standard and 5 TB storage on Google Workspace Business Plus.
Yes. Google Workspace is an all-in-one solution that works together. You cannot buy a single app as a standalone product.
The delegatee can read, send, and delete messages for you, and to do the same you can go to Gmail>settings>accounts>add account>grant access.Once you have granted access the delegatee gets an invitation email. Note: The invitation will expire in a week.
Your users might want to send and receive mail from other email clients, for example Microsoft Outlook or Apple Mail. This article has steps for admins and users to set up Gmail with another mail client
For Android
For IOS Devices
You can send 2000 mails per day 500 mails at a time from one email id.
100 participants are allowed in video meetings in Google Workspace Business Starter, if you want more participants you have to upgrade the services.